Frequently Asked Questions
Everything you need to know about elevating your coffee experience.
What is the KRUVE sifter used for?
The KRUVE sifter is a precision tool used to remove 'fines' and 'boulders' from your coffee grounds, ensuring a consistent grind size for a more balanced and flavorful brew.
Do you ship internationally?
Yes, we ship our premium glassware and brewing accessories to coffee enthusiasts worldwide. Shipping rates and delivery times vary by destination.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Is your glassware dishwasher safe?
While our double-walled EQ glassware is made from high-quality borosilicate glass, we recommend hand washing to preserve the clarity and structural integrity of the pieces.
How do I know which sieve sizes to use?
Each KRUVE sifter set comes with a brewing guide. Generally, the sieve size depends on your preferred brewing method, such as Pour Over, French Press, or Espresso.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.